Privacy & HIPAA
Your privacy at Renew Alumni
This page is maintained by Renew Recovery Center to explain how we protect information in the alumni community. It is not a certification.
What we collect
Your name and email; optional profile details you choose to add (bio, avatar, sobriety date); information you share when requesting access (discharge date, brief story); posts, comments, likes, milestones, and event RSVPs you create in the community.
Who can see what
- Community posts, comments, and milestones are visible only to approved alumni and Renew staff.
- Access-request information is visible only to authorized Renew staff.
- Your account is created and secured through Renew Alumni's authenticated backend.
How we protect it
- All traffic is encrypted in transit (HTTPS).
- Row-level access controls enforce that only approved, signed-in alumni can read community data.
- Staff access is limited to those with a legitimate reason to review verification requests.
- You can request deletion of your account and posts at any time by contacting the alumni team.
HIPAA
Some information alumni share (sobriety dates, milestones, personal posts) may be considered protected health information. Renew handles this data under HIPAA-aligned practices: access controls, audit logging on staff review actions, encryption in transit and at rest, and a Business Associate Agreement with our infrastructure provider. For questions or to request records, email privacy@renewrecoveryca.com.
HIPAA compliance is a shared responsibility between technology, policy, and people. A production deployment requires a signed BAA with the hosting provider, staff training, and periodic access review — Renew maintains those separately.
Getting help
If you are in crisis, please call or text 988 (Suicide & Crisis Lifeline) or contact Renew's 24/7 support line.
